Triad brings a wealth of knowledge to the table. More importantly though, they are uniquely able to convey this knowledge in a proactive and positive manner. They truly become part of your facility's team and work with all managers and staff members seamlessly.

I have seen many consultants come and go. Pam Bibeault's consulting company, Triad, is by far the most knowledgeable and up-to-date on all Federal and State regulations. With Pam's guidance, our survey scores have improved tremendously, and I continue to look forward to her monthly visits and her timely reports.

Being a Director of Nurses is difficult at best, but Triad and Pam make it mangeable.

Pam is an encyclopedia of knowledge, and can assist a facility in developing a policy and procedure, or provide an in-service for just about anything.

Triad’s partnership with Cedar Crest is invaluable. Pam’s never ending energy, enthusiasm and humor combined with her knowledge of the nursing home industry is a guiding force in Rhode Island nursing homes. We’ve utilized the services for everything from routine compliance to more challenging issues and feel that the Triad team gives us a much needed layer of support, understanding and education allowing us to give our residents and patients the best possible care and our staff the most current information. I would strongly recommend their service to any nursing home.

Pam, Donna, and Diane do an exceptional job of providing our facility with the techniques we need, not only to stay within regulatory compliance, but to stay ahead of the curve. They are always the first to inform us of changes and provide us with the supports we need to tackle any challenge. They are professional, accessible, and, with their combined expertise, they are the Peyton Manning of consultants! (Ok, you can say that they are the best)

Nursing homes are among the most regulated industries. Rhode Island is known for its progressive pursuit of continuous quality improvement and a low rate of federal and state deficiencies. I believe this is the result of collaboration of dedicated health professionals like that of Pamela Bibeault and her team at Triad Health Care, LLC. Due to their skilled and knowledgeable insight into the complexities of nursing care, team leadership and quality improvement, our home, Heritage Hills Nursing and Rehabilitation Center, has increasingly improved quality outcomes, CMS designated Stars,  and a deficiency-free State,  Federal  and Environmental Survey this year. Pam and her team have become part of the fabric of our Heritage family.

The Triad team works seamlessly with our team to ensure compliance and improve overall quality.  They are not just an outside consultant with a one-day visit and report at the end.  They are always available to answer questions and offer advice.  They are truly an extension of our team and help us all to be better providers.